01
Inquiry intake
Collect company context, product category, service need, timeline, and preferred contact path.
China Office
China Sales Office
China-side business support for seller inquiries, freight-forwarder cooperation, platform fulfillment, and Chicago warehouse onboarding.
Contact UsShenzhen coordination
A China-side contact point for sellers, freight forwarders, and platform cooperation.
China-side support helps sellers and logistics partners connect with LIVELY's Chicago warehouse services, platform fulfillment, Y2 label swap, and onboarding workflow.
Office focus
China-side business support — seller inquiries, freight-forwarder cooperation, and scheduled meetings
Visit policy
By appointment
For warehouse pricing, TEMU/SHEIN/TikTok fulfillment, Y2 label swap, or service onboarding, send one inquiry and the team will route it to the right workflow.
How inquiries move
From China-side conversation to the right LIVELY warehouse workflow
The support team helps qualify the request, collect order context, and connect it with warehouse, platform fulfillment, or Y2 operations.
02
Team routing
Route warehouse storage, platform fulfillment, Y2 label swap, or partnership requests to the right LIVELY workflow.
03
Coordination
Align follow-up details, meeting availability, supporting documents, and next-step ownership.
CN
China office
Shenzhen-side coordination for business inquiries and partner communication.
US
US operations
Connected to Chicago warehouse operations and US platform fulfillment workflows.
BY APPT
Visits
Office visits and meetings are coordinated through the contact path.
Shenzhen office support
Business inquiries
A Shenzhen office for sales conversations, local coordination, and partner communication.
Partner cooperation
A China-side contact point for freight forwarders, sellers, and platform customer onboarding.
Visit by appointment
Office visits and meetings are coordinated by appointment through the contact path.
Need to connect with the China office?
Send an inquiry and the team can route it to the right office or operating group.